The fast and fair dispute resolution program
for unresolved household moving claims.
Participation in an arbitration program is required by law and enforced by the DOT. Failure to join a program could cause your operating authority to be revoked.
Having a plan is the sign of a professional organization.
Don’t risk your mover’s license!
Services under a Single Umbrella
CSI provides movers the perfect protection: All claims and complaints received from your customers are handled under one roof.
CSI offers peace of mind, saves time
and gets you better results!
Happy customers like sharing positive stories about their household moves; but unfortunately, bad moving experiences get much more attention – and fewer future customers. Successful closure to a move is the most reliable way to recruit new customers – through word-of-mouth referrals.
CSI specializes in successful
claim settlement and arbitration!
CSI charges a low, affordable price – while delivering high program quality.
CSI’s price and service show that it is possible to pay less and get much more!
What it costs
The annual arbitration program fee is only $225. This low price is unprecedented in the industry and reflects CSI’s customer service values. You may discontinue this automatically renewed program at any time. Cancellation details are simple and are available in the contract.
How it works
When a customer files a claim for lost or damaged goods, and a settlement through the claims process can’t be reached, the law requires that an arbitration option will be offered.
- All includes
- Billed annually