We are not affiliated with any of the carriers to which we provide services. We are a third party claims service company. Many carriers choose to outsource their claims service the same way they would choose to out source their bookkeeping and accounting to a third party company for various reasons such as: Cost efficiency, Personnel deficiency, Personnel Qualifications, etc. CSI as a third party claims company analyzes claims based on the individual carrier’s terms & conditions and state and federal regulations.