CSI’s claims adjusters handle claims for all moves: International / Interstate / Intrastate and Local. The adjusters are trained to handle loss, damage, delay, overcharge and real property damage claims under both the limited liability option and the Full (replacement) value protection. We handle Insurance subrogation claims and represent carriers in all Arbitration proceedings.
When handling insurance claims or Full Value Protection claims CSI assigns certified furniture restoration professionals to assist with determining liability and compensation costs.
Van Lines Claims: CSI’s adjusters have mastered the Unigroup Claims Management System assisting both Mayflower and United agents nationwide. Today we have made a complete transition into the new ADCC system and continue our service flawlessly. Our service reduces the costs of claims handling in more than one way. It allows the agents to focus on providing the best service while being credited for claims handled in-house without the cost of training and employing a full-time claims adjuster.
Customer Support: CSI representatives are dedicated to assisting customers with properly filing their claims, as it is our top priority to treat customers with utmost respect and help them resolve all their concerns with a trustworthy personnel and a courteous and rapid process.
Dispute Process: CSI provides customers with the option to dispute their claim settlement offer and allow them a second chance to support the claim they have initially filed for a more satisfying and just resolution. All disputes are reviewed by a CSI senior adjuster and are discussed closely with the carriers for best results.
CSI keeps all records and transactions for each and every type of claim for a period of three (3) years after a claim has been closed beyond the time required by Federal Law.
Military Claims: COMING SOON.