Dear Valued Carriers,
Now that the busy moving season is over, its time to get into compliance for the next season. CSI has created Department of Transportation approved Tariffs and Customized Shipping Documents to help you. They will most certainly keep your company in compliance and up to date with the rules and regulations. Also, don’t forget CSI can train your Sale Representatives to book jobs left and right! Let us set the standards high and provide you services that are “supreme.” According to Olympia Moving and Storage “CSI services have been supreme and very much appreciated!!!”
We have also thought you might like to get some tips about social media or more sppecifically Twitter.
Lastly, Happy National Apple Dumplings Day!
Sincerely,
Your CSI Team
Another Year, Another Adventure
“Here’s to another year of success, loyalty and getting it done!” – Unknown
CSI would like to recognize our appreciated Carriers who are celebrating their Anniversary for the month of June with our services.
We would like to honor American Quality Movers for being with CSI since September, 2012 – 2 Years!
Thank you for your dedication to both your CSI Team and to your customers!
* American Knights Moving & Storage – 09/12/12 – 2 Years
* Nu Lyfe Relocation – 09/13/13 – 1 Years
* A – Z Movers – 09/25/13 – 1 Years
ICS Corner – Integrated Customer Services
“When the customers come first, the customer will last” – Robert Half
Customer Service calls can be easy while some can be very challenging. Our skilled customer service representatives have the ability to treat each call separately. The customer that just yelled and screamed in the previous call has nothing to do with the next customer waiting to be taken care of. Our excellent customer service knows that each new customer presents a new issue.
Don’t hesitate to call us today for more information about ICS! Be sure to ask about our ICS Bundle Package that will not only save you money, but will provide you with the best customer service.
CSI Statistics & Updates:
Claims – We currently handle claims received on: 07/03/14
Our total process time is 76 days!
Complaints – The current Monthly Average:
BBB – 16 Complaint(s)
DOT – 6 Complaint(s)
Public – 1 Complaint(s)
Chargeback -1 Chargeback(s)
Settled Claims – In July, CSI
successfully settled 292 claims, 126 of which were accompanied by a signed release form.
Fuel Price – The US Average Fuel Price published by the DOE for the Period of:
08/15-09/14 is $3.814
Safety Corner / Industry News – Social Media – Top Moving Industry Accounts To Follow On Twitter
We love social media. More and more moving professional and moving companies are utilizing the social media channels like Facebook, Twitter and recently Google Plus. Here we’ve prepared a list of the most active moving industry twitterers that you have to follow if you are in the moving industry or you are about to move. It is getting more and more important for a serious business nowadays to participate in the social networks. Here is how to get started with your fresh account.
Top Moving Industry Twitter Accounts To FollowIf you are in the moving industry, you are probably following these industry accounts already. If you still haven\’t, make sure you do to get the latest moving industry Tweets from the influencers.
1. @TopMovingTips – The official account of Movers Edge
Great moving news and announcements from around the web. Daily moving tweets.
2. @mymovecom – The official Twitter account of My Move
Daily moving tips and some moving guides for consumers.
3. @TheMovingBlog – The Twitter account of TheMovingBlog.com
Be up to date with the latest moving news and posts from The Moving Blog.
4. @RELORoundtable – The Twitter account of Eric Anders
Some great moving industry news and statistics.
5. @ReloTrans – The official account of Relotrans
Tweets about the housing market, the moving and the auto transportation industries.
Want to read more? Click Here
Welcome to the CSI Family
CSI Welcomes the following carriers into our Family:G8 Van Lines – Pompano Beach, FL
CSI’s Active Promotions
Ongoing Promotions:
01/01/15- “CSI Choice Award” – CSI will award the winner $100.00, a winner’s certificate to proudly display and a 6 month publication on CSI’s website visible to all of our carriers and customers nationwide. Read More
08/15/14 – “Get paid to talk about us” – CSI pays $50.00 for each carrier referred to us that signs up.
We have many promotions and discounts going on daily! Contact us directly to see what we can do for you! 877-274-0074 Ext 310
